Job Description

Who we are?

Richelieu Hardware is a North American leader and a change agent in a creative and dynamic industry. We are an importer, distributor, and manufacturer of specialty hardware and complementary products.

Our customers - Over 120,000 customers in North America: manufacturers of kitchen and bathroom cabinets, storage and closets, residential and office furniture, residential and commercial woodworking, as well as hardware retailers including large renovation centers.

Our team - 3,000 people, of which nearly half are dedicated to sales and marketing and over 50% are Richelieu shareholders.


How about joining a leading company in specialty hardware in North America, publicly traded and with continuous growth for 50 years!


Richelieu Hardware is seeking a

Manager - Customs and Trade Compliance

for our head office located in

Ville Saint-Laurent, Quebec

.


Reporting to the Director of Customs Compliance and International Trade, the Manager oversees day?to?day operations, team coordination, and operational compliance, while ensuring the transfer of critical knowledge and supporting the team's development.

More specifically, the main responsibilities of the position are to

:

Support and supervise employees involved in customs operations, transportation, and documentation Ensure the accuracy and timeliness of import and export declarations Prepare and validate customs documentation (import/export, invoicing, supporting files) Coordinate daily work with customs brokers and consultants Review customs and transportation invoices and report discrepancies Support duty recovery programs (remission, drawback, etc.) Maintain compliant records and ensure audit readiness Identify operational risks and escalate them to the Director Train and support internal teams in applying procedures

Requirements:

SCD / CSCB Certification Minimum of 2 to 3 years of experience in customs, trade compliance, or brokerage Experience working with U.S. Partner Government Agencies (PGAs) Knowledge of import/export regulations for the United States, Canada, Europe, and Asia Strong proficiency in Microsoft Excel Proficiency in English; spoken and written French College diploma in Transportation and Logistics (an asset)

The ideal candidate is a person who...

Have a strong organizational skills, ability to manage multiple priorities, and meet deadlines Excellent analytical skills, attention to detail, and problem?solving abilities Autonomy, proactivity, and ability to work under pressure

What we offer

A Canadian flagship:

As a company with proud roots in Quebec but present in Canada and the United States, we enjoy excellent recognition and a great reputation.

A mature and stable company:

With more than 50 years of experience in the market, we offer the trust and organizational strength needed for a safe working environment.

Continuous growth:

With strong financial health, our business is constantly expanding, opening future opportunities for all.

Competitive compensation:

We offer competitive base compensation based on the market.

Opportunity to become a shareholder:

We believe in the involvement of our employees and offer them the opportunity to become shareholders.

Work-life balance:

We value a healthy and flexible work environment, allowing everyone to achieve a work-life balance.

Quality products:

We are committed to offering products of exceptional quality, thus satisfying our most demanding customers.

Opportunity to grow:

We encourage career opportunities and continuing education for the professional development of our employees.

Are you interested in this position? We invite you to visit our corporate website at

https://www.richelieu.com/emplois

to submit your

We thank all candidates for their interest, however, we will only communicate with candidates selected for the pre-selection process.