Job Description

Job Summary

The Customs Rater/freight handler plays a pivotal role in the logistics and shipping industry by ensuring on-time deliveries and accurate classification and rating of goods for customs and clients requirement. This position requires a detail-oriented individual who can effectively manage customer relationships while navigating the complexities of international trade regulations.

Important assets: experience to handle import and exports, fast learning and self motivated.

Duties

Accurately classify and rate goods based on customs regulations and tariff codes.

Negotiate rates with carriers and service providers to ensure competitive pricing. Maintain comprehensive records of shipments, ensuring all data entry is precise and up-to-date. Manage customer relationships by providing exceptional service and addressing inquiries related to customs processes. Collaborate with account management teams to support client needs and enhance service delivery. Utilize carrier sites and software applications for tracking shipments and managing data efficiently with Excel or similar software. Engage in inside sales activities to promote customs services and expand client base. Work closely with 3PL (Third Party Logistics) providers to streamline operations and improve service efficiency. Stay informed about changes in trade regulations that may impact customs rating practices.

Skills

Strong negotiation skills to secure favorable rates and terms with carriers. Proficiency in customs and logistics management software. Excellent customer relationship management abilities to foster long-term partnerships. Experience in account management, ensuring client satisfaction and retention. Detail-oriented data entry skills for maintaining accurate shipment records. Background in inside sales, with the ability to identify opportunities for service expansion. Knowledge of freight operations and supply chain processes to enhance overall efficiency. Familiarity with 3PL services, inventory, import and export freight and their integration into logistics strategies.
This role is ideal for individuals looking to advance their careers in logistics, offering opportunities for professional growth within a dynamic industry.

Job Type: Full-time

Pay: $25.00-$35.00 per hour

Expected hours: 35 - 40 per week

Additional pay:

Bonus pay Commission pay
Benefits:

Dental care Extended health care Language training provided Life insurance On-site parking Tuition reimbursement Vision care
Schedule:

Monday to Friday Weekends as needed
Application question(s):

CIFFA, DG license and Customs brokerage education preferred
Experience:

customs, warehouse and/forwarding: 3 years (required)
Location:

Richmond, BC (preferred)
Work Location: In person

Expected start date: 2025-07-07