Customer Training Professional
Mississauga, ON, Canada
Job Description
As a Customer Training Professional you will guide our customers through the implementation process via phone, webcam, and internet on the software solutions that have made us the best in the industry.
Primary Responsibilities:
- Perform necessary preparation, setups, and schedule training with customer\xe2\x80\x99s employees as required
- Training is delivered remotely via WebEx or phone
- Identify the customer\xe2\x80\x99s business needs and configure our solutions to meet those needs
- Communicate with other internal groups to resolve problems and close issues
- Monitor individual work load and prioritize responsibilities
- Train/share knowledge with team members
- Use of time for learning, growth and development
Working Conditions:
- Prolonged periods of sitting and working on a computer is a requirement of the job \xe2\x80\x93 50-60% of the time
- Ability to understand and work on all PC based products
- Ability to problem solve and train customers on software products
- College diploma or University degree preferred
- Exceptional communication and organizational skills
- Ability to multitask in a fast-paced environment
- Experience in finance, accounting or customer service is a plus
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Job Detail
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Job IdJD2108668
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMississauga, ON, Canada
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EducationNot mentioned