Customer Support Specialist

Moncton, NB, Canada

Job Description


Diversco Supply Inc. is a national wholesale equipment distributor in the propane and natural gas industry. We have an outstanding reputation for customer service, based on over 30 years of client relationships. We are seeking an individual who is passionate about creating an exceptional experience for our customers. You will be responsible for seeing orders through from beginning to end. As an integral part of the sales and customer service team, you will work hand in hand with external sales people to ensure customers are satisfied. Responsibilities:

  • Answering and responding to incoming order requests from clients and the outside sales team
  • Providing quotes, pricing, additional information
  • Proactively seeking additional sales opportunities/orders
  • Initiating outgoing sales calls, promote sales programs
  • Follow up outstanding orders, back-orders
  • Assist in the warehouse when required
Requirements:
  • Customer service experience dealing with industrial products
  • Data and order entry experience
  • Strong motivation and experience in building and maintaining customer relations
  • B2B customer service and sales experience
  • Proven time management and organization skills
  • Exceptional communication skills (written/verbal)
  • Strong problem solving abilities
  • Microsoft Office skills (Excel, Word, Outlook)
  • Ability to multi-task
  • Strong interpersonal skills
  • Attention to detail and accuracy
  • Warehouse and forklift experience would be considered an asset
Rewards:
  • Competitive compensation and comprehensive benefits package including matching RRSP contribution
  • Straight days, Monday to Friday
  • Opportunity to work with an industry leader with a long term history of exceptional growth and performance
  • Family oriented, caring work culture
The successful candidate will be provided with training, resources and measurement tools to help in your success. If you are excited about the opportunity to be part of a highly successful team, please apply today. Diversco is an equal opportunity employer. If you require any kind of special accommodation to apply for this role, please let us know. Job Types: Full-time, Permanent Salary: $45,000.00-$50,000.00 per year Benefits:
  • Casual dress
  • Dental care
  • Employee assistance program
  • Extended health care
  • Paid time off
  • RRSP match
  • Vision care
Schedule:
  • 8 hour shift
  • Day shift
Supplemental pay types:
  • Bonus pay
Experience:
  • Customer service: 1 year (preferred)
  • industrial product: 1 year (preferred)
Work Location: In person

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Job Detail

  • Job Id
    JD2182005
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Moncton, NB, Canada
  • Education
    Not mentioned