Job Description

????????Customer Support & Social Media Assistant?

?????

12060 Bridgeport Rd, Richmond, BC

?????

?? / ???????2??? + 3????

?????

??15-20??????????3:00-9:00?

???

$18 / ??

???

??????????Instagram / WeChat / Google??????? ??????????????????????????????? ??????????FAQ???????????? ????????/?????????????????????????
?????

???????????? ???/????/??????????? ????????????????????? ???????????????Google Workspace / Excel??????? ????????/?????????????
?????

??

15-20??

?

2??? + 3???

??????? ???????????????
?????

??

??

?

??????

??????????

info@clubhouseindoorgolf.ca

????????

"?? - Customer Support & Social Media Assistant?Richmond?"

-------------------------------------------------------------------------------

Customer Support & Social Media Assistant

Location:

12060 Bridgeport Rd, Richmond, BC

Type:

Part-time / Hybrid (2 days on-site + 3 days remote)

Hours:

15-20 hours per week (Shift: 3:00-9:00 PM)

Pay:

$18/hour

Responsibilities:

Respond to customer inquiries via phone and social channels (Instagram / WeChat / Google) Handle bookings, payments, and basic tech issues (login, checkout, verification, etc.) Maintain and improve the FAQ to ensure consistent, efficient responses Assist with daily social reply management and light posting (e.g., promos, hour updates)
Requirements:

Fluent in both English and Mandarin (written & spoken) Prior experience in customer support / tech support / social DMs preferred Proactive, reliable, and comfortable working independently Solid skills in Google Workspace / Excel; strong typing speed and accuracy Nice-to-have: familiarity with booking/scheduling systems or the golf industry
Schedule:

15-20 hrs/week

,

2 on-site + 3 remote

(flexible scheduling) High performers may be considered for conversion to a permanent role
How to Apply:

Send your

resume

and a

brief self-intro

(EN or CN) to:

info@clubhouseindoorgolf.ca

Email subject:

"Application - Customer Support & Social Media Assistant (Richmond)"

???????

??? ???$18.00

???????? 15 - 20

Work Location: Hybrid remote in Richmond, BC V6V 1J3