Job Description

Position Overview:

We are looking for an organized, friendly, and proactive

Customer Service/Sales/Social Media Assistant

to join our team. This role involves handling customer inquiries and bookings, managing daily office tasks, and assisting with social media and marketing initiatives such as developing and maintaining a social media plan.

Key Responsibilities:

Customer Service & Sales Support:

Answer incoming calls for both the North Bay and Sudbury offices in a professional, courteous manner. Take customer orders, process payments, and schedule deliveries and pickups. Provide product information, pricing, and rental guidelines to customers. Communicate effectively with dispatch and drivers to ensure smooth service delivery.

Administrative Duties:

Perform general office tasks including filing, data entry, and record keeping. Maintain organized digital and paper files for customers, invoices, and operational documents. Assist with preparing reports, invoices, and other administrative documents.

Marketing & Social Media:

Create and implement an in-house social media plan to increase brand awareness and engagement. Draft and schedule posts for platforms such as Facebook, Instagram, and Google Business. Monitor and respond to customer comments and messages online. Work with management to align social content with company goals and promotions.
Qualifications:

Previous experience in customer service, office administration, or related role. Strong communication and organizational skills. Comfortable managing multiple tasks and priorities in a fast-paced environment. Proficient with computers, including Microsoft Office and basic social media tools. A friendly, professional, and positive attitude.

Scheduled shift will be from 10 am - 6 pm Monday to Friday

Job Type: Full-time

Pay: $17.20-$20.00 per hour

Expected hours: 7 per week

Work Location: In person