Job Description

About Us:

We're looking for motivated and outgoing Customer Support team members to join our office team. You'll be connecting with homeowners over the phone to assist them in accessing government rebate and funding programs that help lower their energy bills, upgrade their homes, and reduce their environmental footprint - all with no upfront cost to them. We are the authorized government partner for all energy affordability programs in the region. Your job is to support our customers to understand what they qualify for and guide them through the process.

No previous sales experience is needed, we'll train you.

Whether you're just starting or ready to take your career to the next level, we offer comprehensive training and mentorship to help you succeed. As we expand, we want you to grow with us!

What You'll Be Doing - Responsibilities :

Engage with homeowners:

Explain how they can qualify for energy-saving rebates, funding programs, and home upgrades - all at no upfront cost!

Provide exceptional customer support:

Answer questions, guide homeowners through the process, and book appointments for energy advisors.

Track and manage leads:

Use our system to schedule follow-ups and track your progress. We'll train you every step of the way!

Follow a structured process:

Work with a simple script to handle common questions and manage client expectations.

Hit achievable targets:

Focus on making calls, scheduling appointments, and driving customer satisfaction - it's all part of your growth.

What We're Looking For:

Friendly & confident phone presence

- you're a natural communicator!

Great conversational skills

- you enjoy helping people and solving problems.

Willingness to learn and grow

- we provide all the training you need to succeed.

Reliable and punctual

- you show up, work hard, and bring positive energy.

Team player mentality

- enjoy collaborating in a high-energy, supportive team environment.

Why Work With Us?

Training and mentorship:

We invest in your growth with consistent training and leadership development from day one.

Clear growth path:

If you're ready to level up, we'll help you transition into more advanced roles, including sales leadership positions.

Weekly pay with performance-based bonuses:

Your hard work pays off with bonuses for hitting your targets and making an impact.

A supportive, high-energy team:

Be part of a team that motivates and helps each other succeed.

Opportunities for advancement:

With multiple expansion projects launching, there's plenty of room to grow your career.
Job Types: Full-time, Permanent

Pay: $1,500.00-$3,500.00 per week

Additional pay:

Bonus pay
Benefits:

Dental care Extended health care Life insurance Paid time off
Schedule:

Monday to Friday
Language:

English Fluently? (required)
Work Location: In person