Customer Support Executive

Toronto, ON, CA, Canada

Job Description

StartWell is Canada's premier destination for urban company off-sites in downtown Toronto's vibrant King West neighbourhood.

This exciting role will put you in front of our great corporate customers at StartWell - from tech startups to large multi-national corporations.

If your verbal and written command of English is excellent, you have a high technical competency with Apple/Mac computers and you thoroughly enjoy helping people (without over-extending yourself) then this might be a great opportunity.

You'd grow into being the primary contact representing our company for all client relations - which requires a deep understanding of modern corporate culture and what teams require when coming together for corporate gatherings at StartWell.

It will be your job to communicate the value of our offering, and make custom recommendations for complex agendas that may combine dates and a range of booked spaces here to create compelling plans to support large team offsites (we typically do up to 200 people per day for multi-day sessions.)

You'll directly report to the CEO and be the main co-ordinator between our other staff - including audio-visual and media production teams, 3rd party staffing for event support and facilities maintenance and cleaning.

Knowledge of media production (stills - headshots and event coverage/candids plus motion - filmmaking) will add a ton of value to this role and get you familiar with how we work.

If you apply - make sure you include a cover letter, or better yet, a link to a video about yourself (doesn't need to be fancy - we just want to see you and hear why you're excited by the chance to work here at StartWell.)



Job Type: Full-time

Pay: $48,000.00-$60,000.00 per year

Benefits:

Paid time off
Flexible language requirement:

French not required
Schedule:

Monday to Friday Weekends as needed
Application question(s):

Do you live within a 30 minute commute to StartWell?
Licence/Certification:

Driving Licence (preferred)
Work Location: In person

Application deadline: 2025-06-06
Expected start date: 2025-06-09

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Job Detail

  • Job Id
    JD2422910
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Toronto, ON, CA, Canada
  • Education
    Not mentioned