Responsibilities
A bit about us
A globally successful software company headquartered in the UK, and expanding aggressively in North America, SquaredUp is loved by some of the world’s leading companies (Microsoft, Deloitte, Nestle).
SquaredUp is all about using cutting-edge data visualization to make the world’s most complex IT applications simple to run. We’re a people-driven, engineering-led company and an agile, innovative team, meaning our entire focus is on product excellence and delighting our customers – but never at the expense of our staff and community.
ABOUT THE ROLE
SquaredUp provides its customers with industry-leading technical support and as a Customer Support Engineer you’ll play a vital role in delivering that service. Working with our customers through a mix of channels, and with your colleagues across the company, you’ll provide high quality technical input to help solve problems and champion best practise. You’ll troubleshoot across the Microsoft server stack, analyse application logs, create helpful user guides and contribute to our community. You’ll be dedicated to developing your skills and helping your team, and most importantly, you’ll take great pride in delighting our customers and exceeding their expectations.
KEY RESPONSIBILITIES
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