Job Description

Job Overview

Triple A Marketing Inc. (formerly FM GraphX) is looking for a dynamic, detail-oriented individual to join our team in a hybrid role spanning Customer Support and Marketing Production. This position can be tailored as either full-time or part-time, depending on the right candidate's availability and fit. Ideally either 9am-5pm OR 1pm-5pm.

As Cold Lake's leading full-service marketing agency, we offer a wide array of services designed to help our clients stand out and thrive. Our offerings include:

Custom apparel and decoration Group orders and online shops Printed and promotional products Social media and website management Signage, banners, vehicle wraps, and decals
This is a unique opportunity to become part of a growing company during an exciting phase of expansion and transformation. You'll play a key role in supporting our evolving operations and helping ensure a seamless integration of new services and systems.

Responsibilities

Include, but are not limited to;

Greet and assist walk-in customers, and respond to phone and email inquiries in a friendly and professional manner. Provide knowledgeable support on our products, services, and ordering process. Support the preparation and production of custom apparel, signage, decals, and promotional products, etc. Assist with graphic design tasks, including creating mockups and preparing files for production Make edits to customer-supplied artwork or templates as needed Collaborate with the team to bring creative concepts to life while ensuring brand consistency

Requirements

Experience in customer service, marketing, and/or graphic design is an asset Basic knowledge of design software (e.g., Adobe Illustrator, Photoshop, CorelDRAW) preferred Strong communication, time management, and problem-solving skills Ability to multitask in a fast-paced, creative environment Willingness to learn and adapt to new tools and processes Reliable transportation and clean driver's abstract required Criminal record check required if selected

Why Join Us?

You'll be part of an energetic, supportive team in a creative and evolving industry. This role offers a chance to grow your skills in both customer interaction and hands-on marketing production while being part of a company that's committed to community, creativity, and customer satisfaction.

How to apply:

Please send your resume and a cover letter to nicole@tripleamarketing.ca.

Applications sent through Indeed will NOT be accepted.

Job Types: Full-time, Part-time

Pay: $15.00-$20.00 per hour

Expected hours: No less than 20 per week

Work Location: In person