Customer Solutions Representative (insurance)

Waterloo, ON, CA, Canada

Job Description

Join Our Team as a Personal Lines Customer Solutions Representative!



Are you a people-oriented professional who takes pride in delivering outstanding customer service? Do you thrive in a fast-paced, team-driven environment where your communication skills and attention to detail make a real difference? We're looking for a

RIBO-licensed Customer Solutions Representative

to join our dynamic team.

In this role, you'll be the friendly and knowledgeable voice our clients rely on -- helping them with product information, policy updates, and solutions tailored to their needs. If you're passionate about client care, eager to grow your insurance career, and ready to be part of a supportive workplace that values excellence and teamwork, we'd love to hear from you!

Qualifications



RIBO License -- required

Minimum 2

years of experience

in the insurance industry Strong

customer service

Excellent

communication and phone etiquette

Organized, professional, and customer-focused

Responsibilities



Respond to customer inquiries via

phone and email

Provide

product information, pricing, and customer support

Resolve customer issues professionally Maintain accurate

customer files

and account updates Collaborate closely with the

sales team

to meet client needs

Schedule



Monday to Friday 8:30AM-4:30PM
Job Type: Full-time

Pay: $50,000.00-$65,000.00 per year

Benefits:

Dental care Employee assistance program Extended health care On-site parking Paid time off RRSP match Vision care
Application question(s):

Are you RIBO Licensed? How many years of direct insurance experience do you have?
Work Location: In person

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Job Detail

  • Job Id
    JD3040928
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Waterloo, ON, CA, Canada
  • Education
    Not mentioned