Job Description

About Us Artistic Skylight\xc2\xae is an owned and operated family business for 43 years, located in Woodbridge, Ontario and winner of the Vaughan Chamber of Commerce 2019 Business Achievement Award for Manufacturing. A proud manufacturer that is engaged in the design, development, marketing and selling of quality residential, commercial and industrial skylights in Canada and the United States. Being a part of the Artistic Skylight family, we strive for exceptional customer experience and best-in-class leading manufacturing. Job Summary The Customer Service/Inside Sales Representative will oversee a broad array of sales, customer service and account management. Working at our office located in Woodbridge, as part of a team that is the first point of contact to all our new and existing customers, the ideal candidate will be able to quickly build a relationship with clients through inbound/outbound calls and emails. Other key responsibilities in addition to sales will include customer service and data entry, including order processing, invoicing and account management. Specific Duties and Responsibilities:

• Answering incoming calls and emails.
• General communication with customers regarding sales transactions (ETA, shipment and etc).
• Managing all customer inquiries and providing prompt responses, including quotes and pricing.
• Timely and regular follow-up with prospects and clients.
• Monitor customer credit line/AR to ensure all orders are arranged on-time.
• Liaise with Manufacturing Department to co-ordinate delivery/pick-up dates and communicate same to customers.
• Data entry, including sales order processing, invoicing, and other daily procedures.

Required Qualifications & Skills:

• Education related to Engineering, Architectural Technology, Business Administration or relevant work experience in the roofing or building sector.
• Strong communication and customer service skills in dealing with internal and external customers.
• Detail-oriented and strong organizational skills and excellent data entry with experience with invoicing or accounts receivable.
• Knowledge of Microsoft suite, with proficiency in Microsoft Excel.
• Proficient in spoken and written English is a must;

Additional Assets (not required):

• Knowledge of construction industry and building codes;
• Experience with windows, doors, roofing or skylights;
• Portuguese, Spanish or Italian language fluency;

Salary: $20.00-$23.00 per hour according to experience. Job Type: Full-time, Monday to Friday, 8:00 am to 4:30 pm, in person. Job Location: Woodbridge, ON Job Type: Full-time Salary: $20.00-$25.00 per hour Benefits:

• Casual dress
• Dental care
• Extended health care
• RRSP match
• Vision care

Schedule:

• 8 hour shift
• Monday to Friday

Application question(s):

• Will you be able to reliably commute to Vaughan, ON for this job?

Licence/Certification:

• Social Insurance Number, required to work in Canada? (required)

Work Location: One location