Job Description

Our company has partnered with several Fortune 500 and Fortune 100 companies nationwide as well as locally. The Charity Customer Service & Sale Representative plays a vital role in managing quality control, executing fundraising campaigns for our clients, assisting in the development of sales events, and training new associates.

We bring together diverse individuals who have an array of expertise, skills, and potentially help us create progressive promotional event solutions for our clients. You'll be surrounded by a supportive team in a fast-paced atmosphere. You will create dynamic energy for our charity associates from the opening greeting to the final close. You will play an essential role as a Charity Customer Service & Sales Representative for some of the most prestigious non-profits focused on community engagement and driving donor support.

Responsibilities of the Charity Customer Service & Sales Representative:

• Lead your team in delivering the best donor experience by crafting impactful fundraising experiences.
• Identify skills gaps, then create and implement development and training plans.
• Drive client acquisition, enrollment support, and brand loyalty through sales and outreach activities at the events.
• Attend in-person and virtual meetings to increase knowledge of our charity partners.
• Document and update customer records based on interactions.
• Comfortable with being in-person with colleagues, clients, and customers

Requirements for the Charity Customer Service & Sales Representative:

• High school diploma / GED.
• Have an entrepreneurial spirit, creative thinking, and constant drive for victory.
• 0-2 Years in customer service or sales.
• Can follow a proven process.

We provide our Charity Customer Service & Sales Representatives with:

• Opportunity for Community and Charity Involvement.
• Comprehensive Training by a Branch Manager.
• Chances to Travel.
• Numerous Advancement Opportunities.
• COVID-19 Safety equipment, and a safe work environment.

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