Job Description

Job Title: Front Desk Receptionist

Hours: Monday, Wednesday, Friday 2:00PM- 8:00PM (total number hours may vary)

Overview

Are you a friendly and dedicated individual with a passion for helping others? We are looking for a Front Desk Receptionist to join our chiropractic clinic team. As the first point of contact for our patients, you will play a vital role in creating a welcoming atmosphere and providing exceptional customer service.

Responsibilities

Greet and check in patients upon arrival, ensuring a smooth and friendly experience. Address patient inquiries, requests, and concerns with professionalism and courtesy. Manage phone calls, providing information about our services while maintaining excellent phone etiquette. Process appointments, cancellations, and modifications accurately using our scheduling system. Assist with recommending additional services to enhance patient experiences. Maintain accurate records of patient information and transactions. Collaborate with other team members to ensure patient satisfaction. Perform administrative tasks, including filing, data entry, and keeping the front desk area tidy.

Skills

Strong customer service orientation with a passion for helping others. Excellent verbal and written communication skills in English Ability to assess situations effectively and provide appropriate solutions. Experience in sales or upselling techniques is a plus. Proficient in computer systems and clinic management software. Strong organizational skills and attention to detail. Ability to thrive under pressure in a fast-paced environment while maintaining a positive attitude.

Join Us!

Become a valued member of our team as a Front Desk Receptionist, where your skills will shine and your contributions will create memorable experiences for our patients. We can't wait to meet you!

Job Types: Part-time, Permanent, Casual

Pay: From $20.00 per hour

Benefits:

Company events Flexible schedule On-site parking Store discount
Education:

Secondary School (preferred)
Experience:

Customer service: 1 year (preferred) Medical office: 1 year (preferred)
Location:

Hamilton, ON L8W 3R2 (preferred)
Work Location: In person