Job Description

Job Summary

We are seeking a highly organized and detail-oriented Administrative Assistant to support our team in a dynamic office environment. The ideal candidate will possess strong communication skills and have a background in office administration and customer service, providing exceptional customer service while handling various administrative tasks. This position provides customer service and administrative support functions to the order entry team. Assisting customers online or via phone as well as performing day-to-day office tasks.

Responsibilities

Provide administrative support to the Order Entry and Customer Service teams. Monitor and respond to customer inquiries via email, phone, and online platforms (Amazon, Michaels and company website). Support online order processing, tracking, and customer communication. Perform general office administrative duties, including filing, organizing, and document management. Collaborate with sales representatives and internal departments to ensure smooth operations. Perform other duties as assigned.

Requirements

Previous administrative or customer service experience required. Data entry experience is essential; high level of accuracy and efficiency expected. Intermediate to advanced computer skills, including proficiency in Microsoft Office (Outlook, Word, Excel). Strong written and verbal communication skills with a professional and courteous manner. Proven organizational and time management skills. Ability to multitask and work effectively in a fast-paced environment. Ability to work independently and as part of a team.
Job Types: Full-time, Permanent

Pay: $17.00 per hour

Expected hours: 37.5 per week

Benefits:

Casual dress Dental care Extended health care Life insurance On-site parking Paid time off Store discount Vision care Wellness program
Experience:

Administrative Support: 1 year (required) Customer Service: 1 year (required)
Location:

Medicine Hat, AB T1B 4E5 (required)
Work Location: In person