Customer Service Sales Associate

Surrey, BC, Canada

Job Description

We are a marketing agency looking for a full-time Customer Service Sales Associate to join our Surrey based office on a full time, permanent basis. Customer Service Sales Associates will work with our Marketing Representatives and product specialists to deliver a seamless and integrated experience to consumers across our client portfolio. Customer Service Sales Associates will receive all the training needed to execute each promotional experience, which has been specifically tailored to each client, to the public at large.

Our principles make us powerful and one of the leading marketing firms in our industry. These values include community, vision, and hard work.

  • Community: Our team members and our customers are apart of our family; the community our team has built is continuously supported and honoured.
  • Vision: To sustain focus on a vision, one must be willing and able to innovate. Our team's vision stays clear and our innovative culture is embraced by our top management and flows through the organization effortlessly.
  • Hard work: Hard-work, grit, relentlessness; these are merely just a few characteristics of the team
Core Responsibilities:
  • Provide high-quality service to each of our clients
  • Maintain client confidentiality at all times
  • Manage daily client transactions and inquiries accurately, within established deadlines
  • Research, follow-up and resolve client inquiries and problems through effective interaction with clients, customers, and product specialists
  • Communicates clearly with staff in a timely and professional manner
  • Identify cross-sell opportunities and escalate to our sales team and product partners in order to close or provide advice to the client
  • Verify and maintain data quality
Essential Skills:
  • Clear written and verbal communication skills
  • 1+ years of prior experience is preferred
  • Strong relationship management skills
  • Ability to adapt to a rapidly changing business and technology environment, and to utilize all available tools and resources to service clients as efficiently as possible
  • Business acumen in the marketing and client relations field is preferred
  • Must understand and comply with applicable regulations and standard operational procedures
  • Must ensure that all transactions are executed properly and meet compliance guidelines
If your background experience and skill set meet the requirements for our Customer Service Sales Associate, apply today.

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Job Detail

  • Job Id
    JD2072690
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Surrey, BC, Canada
  • Education
    Not mentioned