Job Description

Are you looking for work via Robert Half? You might be interested in this French Bilingual Customer Service Representative position in a dynamic, rapidly-changing call center. If you are articulate and highly-skilled, you might be the Customer Service Representative we are looking for to build solid customer relationships. This Waterloo, Ontario Customer Service Representative position could be for you, if you\'re available for a permanent opportunity.
Key responsibilities
- Provide accurate, friendly customer service in a timely fashion
- You will likely support business development and client referral goals by actively cross-selling and referring customers
- Manage and place incoming telephone calls
- Manage the fielding and sending of important written business correspondence
Previous experience in a phone-based customer service role is required Previous experience in an insurance company, group benefits role, or a related medical field is preferred Superior interpersonal skills to manage relationships with internal and external clients Excellent listening skills to facilitate positive outcomes with inquiries and irate callers Ability to handle high stress levels in a fast-paced production environment Excellent verbal and written communication skills

If you derive detail oriented and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!

Robert Half is the world\'s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. All applicants applying for Canadian job openings must be authorized to work in Canada.

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Robert Half

Robert Half est la premi\xc3\xa8re et la plus grande firme de solutions de gestion des talents sp\xc3\xa9cialis\xc3\xa9es au monde, qui met en relation des chercheurs d\'emploi hautement qualifi\xc3\xa9s avec des opportunit\xc3\xa9s au sein de grandes entreprises. Nous offrons...

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