is the largest manufacturer of water management and drainage solutions in Canada, our products are woven into the landscape almost everywhere you look. We deliver a framework of function, pathways for people, and structures for life. Armtec Inc. is a proud member of WGI Westman Group Inc. - a dynamic, entrepreneurial group dedicated to the growth of their employees, customers and the communities in which they operate. With a worldwide customer base, The Westman Group of Companies operates manufacturing, sales, and distribution facilities in over 70 centers across North America and Europe.
Armtec Inc. has the following career opportunity in
Walkerton, Ontario:
CUSTOMER SERVICE REPRESENTATIVE
Coordinates daily customer orders to ensure timely and accurate delivery.
Prepares invoicing for exchanges, refunds and/or credits accurately and in a timely manner.
Prepares manual and electronic sales orders; ensuring accurate information of product for our customers.
Receives sales payments; issues credit applications and credit card authorization forms to ensure proper payment is received.
Enters daily production reports and generates invoices into our in house software system WERPS to ensure accurate record of inventory.
Maintains and tracks inventory of sales and re-sale items to identify where the product is and to coordinate shipment for our customers.
Determines the most effective and efficient shipping method for customers' product
Schedules transportation based on our shipping schedule.
Prepares calculated lists in balanced bundling and weights on diagrams to ensure loads comply with provincial trucking laws and standards.
Education and Experience:
Grade 12 high school, GED or equivalent mature student diploma.
One (1) to three (3) years of customer service and sales experience of related experience and/or training; or equivalent.
Combinations of education and experience will be considered.
Abilities and Skills:
Effective customer service, great communication and interpersonal skills ; in a positive, friendly, outgoing and professional manner at all times.
Ability to work under pressure, within tight timelines to meet our customer demands and expectations.
Attention to detail for accuracy purposes, to limit errors and corrections/adjustments.
Problem-solving ability to handle a variety of situations where only limited standardization exists..
Intermediate level of computer skills (Ms Word, Excel, MS Outlook, Internet,).
Product manufacturing knowledge is an asset.
Benefits and more:
Top compensation
Competitive benefits : Extended health, vision and dental insurance, Life Insurance, AD&D, and much more
3 weeks paid vacation
Free onsite parking
Employee and family assistance program
Wellness program
Educational support
Continuous learning and professional growth
Combine your talent and ambition to our team!
WGI Westman Group Inc. is an equal opportunity employer and welcomes applications from people with disabilities. Accommodations are available upon request during the assessment and section process.
By submitting your application you agree to the following:
The information contained on this application is accurate, complete and up-to-date to the best of my knowledge. I understand that any misrepresentation may disqualify me from employment or because for my dismissal. If hired, I agree to abide by all rules and regulations of the Company, including serving an initial probationary period. I provide my consent for this information to be used and/or disclosed in accordance with the Westman Group Privacy Code.
We thank all applicants for their interest. Only those selected for an interview will be contacted.
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