Our team is growing Samsung team as we are seeking a full time Customer Service Representative to join our dynamic team. The individual will be part of the Csr team and responsible as main key person between our service facility and customers.
Full time - Monday thru Saturday (9-5pm)
Job description:
Receive customers at our walk-in service facility and process their products for service.
Provide information and support to all customers.
Create service tickets for servicing requests.
Follow up with estimates, ETA's with details.
Return inbound calls.
Requirements for the applicants;
Experience in the wireless field if possible.
Experience as a customer service or similar.
Presentable and amicable.
Strong attention to detail and follow-up skills.
Excellent planning and organization skills.
Ability to multitask.
The candidate will be provided on the job training and will work with a team of customer service representatives. All candidates applying for the position will be considered and selected candidates will be called for an interview. We thank all candidates who have applied for the position.
Job Types: Full-time, Permanent
Pay: From $19.00 per hour
Expected hours: 40 per week
Additional pay:
Commission pay
Benefits:
Extended health care
Schedule:
8 hour shift
Experience:
Customer service: 1 year (required)
Work Location: In person
Application deadline: 2025-07-15
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