Job Description

Wanted: Ambitious Customer Service RepresentativeLocation: VaughanBIG Opportunity:
Looking for a CSR to join the team at the Billyard Insurance Group (BIG) Vaughan,ON. Must be committed to providing legendary client service and have an insatiable hunger for closing inbound sales leads.
Our brokerage has a great philosophy; motivate your staff to succeed and you will succeed as a brokerage. We put as much emphasis on you as a person as we do the skills that you bring to the table. There is something special about being an employee at the BIG and we take that mindset into our onboarding decisions.
Our CSR position requires a relationship-oriented individual with strong organizational and analytical skills. You will need to be comfortable in a customer facing role with an emphasis on telephone and computer skills.Job Details:

• Support the sales and customer service team while providing a superior level of service
• Administer, support and complete policy changes within our company partner's portals and websites
• Review policies and recommend coverages based on individual consumer needs
• Adhere to the underwriting criteria set out by our broker partners
• If you enjoy occasionally selling policies we do not remove this function but encourage you to do so
• Co-ordinate and follow up on client documents

Qualifications and Attributes:

• RIBO Licensed
• Technology-oriented
• Ambitious and competitive
• Thrives in a fast-paced environment
• Positive attitude
• Customer focused
• Looking to grow with a rapidly expanding company

If you can see the BIG picture and the above description sounds like you, we encourage you to apply. Please attach Cover Letter, Resume and References with your application.Job Type: Full-time
Education: Post Secondary Education or Similar
Experience: Minimum 1 Year Customer Service
License or Certification: RIBO or OTL Licensed Required
Salary: Highly competitive compensation to be discussedJob Types: Full-time, PermanentSalary: $2,580.00-$4,500.00 per monthAdditional pay:

• Bonus pay
• Commission pay

Benefits:

• On-site parking

Schedule:

• 8 hour shift
• Day shift
• Weekend availability

Education:

• Secondary School (preferred)

Experience:

• customer service: 1 year (required)
• Insurance: 1 year (preferred)

Language:

• English, any other language will be an asset (preferred)

Licence/Certification:

• RIBO/OTL (required)

Shift availability:

• Day Shift (preferred)