Customer Service Representative
St. Catharines, ON, Canada
Job Description
We are on the hunt for a Customer Service Representative to join our team! The client experience is our top priority, so this individual must have a positive, upbeat attitude and is always willing to go the extra mile! Your roles will include (but not limited to):
- Communicating and collaborating with multiple team members
- Process customer orders with accuracy and efficiency
- Build and maintain relationships with our suppliers and customers
- Using a variety of web-based platforms
- Troubleshooting and resolving order obstacles in a timely manner, and always with a smile!
- Ensure the client experience exceeds expectations
- Assisting with fulfillment duties if required
- Innovative problem-solving skills
- Enthusiasm and the ability to stay cool and calm under pressure
- Almighty attention to detail
- Strong written and verbal communication skills
- Previous experience in a customer service role
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site gym
- Paid time off
- RRSP match
- Vision care
- French not required
- Monday to Friday
- Bonus pay
- St. Catharines, ON L2W 1A1: reliably commute or plan to relocate before starting work (required)
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Job Detail
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Job IdJD2185168
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSt. Catharines, ON, Canada
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EducationNot mentioned