Job Description

Description

Kidz Castle Indoor Playground is now looking for a great individual to join our team in Saskatoon for our busy season!

You would work 8 hours per week between the hours of 4pm and 8:30 pm on Saturday and Sundays.

As a customer service representative, you will be responsible for:

- Operating our POS system,

- Answering customer inquiries (in person, emails, phone calls, social media messages)

- Monitoring the play area, make sure everyone has socks on, no rough play and no flighting with each other.

- Helping customers for the arcade game machines. Solve simple problems like machine out of tickets, game token/ticket got stuck inside the machine etc.

- Assisting customers during party booking process. Explain what we include in our different party packages, and any other additional request from customers.

- Cleaning and sanitizing, includes the sitting area, bathrooms, party rooms, arcade games, and play area.

- Handling customer complaints. Report to management when customer requires further assistance.

You must be:

- polite and friendly

- reliable and punctual

- energetic and eager to work

- able to work in a fast-paced environment

- able to stand for extended periods

- able of doing bending, crouching, kneeling

Skills And Abilities

Essential Skills

- Reading text

- Oral communication

- Working with others

- Problem solving

- Attention to detail

Specific Skills

- Greet customers

- Operate cash register

- Customer service oriented

- Process cash and credit/debit card payments

- Receive payment for goods or services

- Stock shelves and clean counter area

Job Types: Part-time, Permanent

Pay: From $15.35 per hour

Benefits:

Discounted or free food On-site parking Store discount
Experience:

Customer service: 1 year (preferred)
Work Location: In person