Customer Service Representative
Scarborough, ON, Canada
Job Description
At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. ResponsibilitiesThe Customer Service Representative supports the Shop Manager in the optimization of the shop\xe2\x80\x99s retail sales and profitability while delivering superior customer service, including:
- Develop and present estimates, source parts and sell jobs to customers
- Interpret inspection results (working with Technician) and present results to customers
- Deliver superior customer service while listening and consulting customers
- Contributing to the effectiveness of peers to promote success
- Increase and optimize retail sales and shop profitability, achieving or exceeding shop objectives and goals
- Maximize the safety and well-being of the shop employees and to be a good corporate citizen in the communities within which the shop operates
- Excellent customer service skills
- Good communication skills
- Team-building skills
- Valid driver\xe2\x80\x99s license
- Ability to work a flexible schedule including weekends
- Full Benefit Package
- Opportunities to move into a management position
MIDAS locations are independently owned and operated by franchisees. Your application will be directed to the MIDAS franchise location you applied to and all hiring and employment decisions will be made by that location\xe2\x80\x99s management team. MIDAS is an equal opportunity employer with a strict policy against any form of discrimination.
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Job Detail
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Job IdJD2099393
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationScarborough, ON, Canada
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EducationNot mentioned