Job Description

Customer Service Representatives who love building solid customer relationships will be interested in Robert Half \'s new position, if they are interested in the growing Manufacturing industry. Are you articulate and highly-skilled? This Customer Service Representative position could be an excellent career opportunity for you! This permanent Customer Service Representative position could be for you, if you\'re available to work in Vaughan, Ontario. This position is perfect for candidates looking to work in a dynamic, rapidly-growing organization.

Major responsibilities

- Deliver outstanding, friendly customer service in a timely fashion

- Be a part of business development by by actively cross-selling and referring customers

- Receive and place telephone calls

- Manage the fielding and sending of important written business correspondence

- Upbeat, positive attitude and an approach to work rooted in professionalism

- Distribution industry customer service experience

- Excellent verbal, written, and social skills

- Ability to use multiple computer systems, applications, and utilize search tools to find information

- Strong problem solving and analytical skills

- Demonstrated ability to interact effectively with internal and external partners and clients/customers

- No stranger to performing extensive research to resolve complex customer inquiries

- 2+ years of past relevant experience

- Excellent problem solving skills in Microsoft Office applications

- Excellent customer service and office administrative skills

- Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

We are looking for a service \'champion\' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don\'t hesitate to contact us today

Robert Half is the world\'s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. All applicants applying for Canadian job openings must be authorized to work in Canada.

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Robert Half

Robert Half is the world\'s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting,...

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