Job Description

This role is COMPLETELY REMOTE.
Train from home and work from home. We offer PAID TRAINING, and a COMPETITIVE SALARY.
Eligible province: Ontario
Successful candidates must provide and use their own equipment.
As a condition of employment, the device must meet the requirements.
Interested applicants are required to provide proof of minimum specs (outlined below) by attaching their validated completion.
We have permanent full-time opportunities and the schedule we are currently hiring for is 5 days a week with a rotational schedule between the business operating hours of:
Monday to Sunday: 8am to 10pm EST
This position starts on October 11, successful candidates MUST be available to start
Responsibilities
Assist customers who are inquiring about new products and services
Assist with customer related billing solutions in an engaging and professional manner
Document customer accounts accurately
Marketing new products to existing customers
Resolve customer account discrepancies
Respect and uphold privacy and protection of customer information
Meet and exceed individual targets and performance expectations with the opportunity to earned additional compensation
Perks
Never come into the Office - train and work from home
Tier wage model based on tenure
Monthly contests with cash and prizes awarded
Benefits/Health Care Spending Account
Fun and Engaging Work Culture
Perkopolis Discount Program including store discounts, rental discounts, ticket discounts, travel discounts and more!
Career and Leadership Development - we are looking for top talent individuals that can grow with us!
In depth training at the start of employment with continuous development and ongoing training throughout
Rotational work schedule
# of Positions Available:5
Job Requirements: Must bring your own device. The device must:
Support Windows 10 (1803 or higher)
Have at least 8GB of RAM (memory)
Have at least 500MB of free space (storage/HDD)
Minimum internet speed at least 10mbps
Webcam
Ability to work flexible shifts
Strong organizational and active listening skills to determine appropriate course of action
Strong attention to detail with excellent written and verbal communication skills
Strong computer and data entry skills
Experience working in customer service. Experience in accounts receivable or contact center experience is an asset
Ability to multitask in a fast-paced environment
Sales experience is an asset