Customer Service Representative

Montréal, QC, CA, Canada

Job Description

Overview


Poke Monster Masson is looking for friendly, reliable team members to join our Quebec location. In this dynamic role, you'll be responsible for greeting customers, taking orders, assembling fresh poke bowls, and ensuring smooth, high-quality service. Ideal candidates are passionate about customer service, have a strong work ethic, and are excited to work in a fast-paced environment. If you enjoy food prep, interacting with customers, and being part of a vibrant team, we'd love to hear from you!

Join us in creating fresh, delicious meals and a welcoming experience for our guests!



Duties



Greet customers warmly, assist with menu choices, and accurately take and process orders. Prepare and assemble poke bowls following recipe guidelines, ensuring quality, presentation, and portion control. Handle payments, operate the POS system, and ensure accurate transactions. Maintain cleanliness and organization in both the front counter and kitchen areas, following health and safety standards. Stock and replenish ingredients, utensils, and supplies as needed throughout the shift. Collaborate with team members to ensure efficient, timely service and a positive customer experience. Handle customer concerns professionally and communicate any issues to the manager.

Qualifications



Previous experience in a fast-food, restaurant, or customer service role is an asset. Ability to work efficiently in a fast-paced environment and handle multiple tasks. Strong customer service skills with a friendly and positive attitude is a must. Team-oriented mindset with good communication skills. Ability to stand for extended periods and perform physically active tasks (e.g., chopping, lifting supplies). Flexibility to work various shifts, including evenings, night shifts and weekends.
Join us in delivering outstanding service that makes a difference!

Job Type: Full-time

Pay: $16.10 per hour

Additional pay:

Tips
Schedule:

Evening shift Every Weekend Holidays Monday to Friday Night shift
Application question(s):

-Do you speak French?
-Are you applying as a full time worker?
-How many hours would be available to work?
-Are you able to work until 3am?
-Are you able to lift weights of around 20-40lbs?
-How far are you from Poke Monster Masson?
-If chosen to move forward, when is your tentative start date?
-Would you be able to come and interview in person at Poke Monster Masson (3116 rue Masson, Montreal)?

To be considered, please answer all questions.

Language:

French (required)
Work Location: In person

Expected start date: 2025-06-30

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Job Detail

  • Job Id
    JD2452698
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Montréal, QC, CA, Canada
  • Education
    Not mentioned