Job Description

Job Title:

Customer Service Representative - Label Printing Industry

Location:

Scarborough, ON

Pay Rate:

$19.50 per hour

Working Hours:

8:00 AM - 4:30 PM (may extend to 5:30 PM as required)

Employment Type:

Full-time, On-site

Key Responsibilities:

Respond to customer inquiries via phone, email, and in person. Provide detailed information about products and services offered by the company. Process customer orders accurately and manage customer accounts efficiently. Resolve customer concerns or complaints in a timely and professional manner. Coordinate with production, design, and logistics teams to ensure on-time delivery. Maintain accurate records of customer interactions and transactions. Offer technical guidance related to label printing processes when needed. Track, document, and report customer feedback to improve overall service quality.

Qualifications & Requirements:

Mandatory:

Previous experience working in the

label printing industry

(required). Minimum 2 years of customer service or account management experience in a manufacturing or printing environment. Strong communication and interpersonal skills (verbal and written). Proficiency in MS Office (Word, Excel, Outlook). Excellent attention to detail and ability to multitask. Driving license preferred but not required.

How to Apply:

Interested candidates are encouraged to apply with their

updated resume and supporting documents

. Please send them to:

amisha@upstaff.ca

upstaffrecruiter@upstaff.ca

For any queries, contact us at:

Call:

647-794-8009

WhatsApp:

647-794-8007
Job Type: Full-time

Pay: $19.50 per hour

Application question(s):

Do you have previous experience working in the label printing industry? How many years of customer service experience do you have? * Have you previously worked with label printing companies or manufacturers? If yes, please specify the company name(s).