Job Description

Leavitt Machinery

is one of the fastest growing material handling equipment dealerships in North America. With an entrepreneurial spirit, mission-driven approach, and customer-focused mindset, Leavitt has achieved consistent growth over the past 25 years.



Leavitt Machinery is now an integral entity within the Venturis group of companies, an integrated and expanding network of businesses, including over 60+ branches and 1400+ employees across Canada and the USA. Venturis Capital strategically invests in visionary and values-driven organizations, with expertise in the material handling equipment industry.



With a focus on learning and continuous improvement, we are proud to invest in our people and offer a progressive and flexible work culture where you can develop and advance your career while focusing on meaningful work.

The Opportunity

Leavitt Machinery is looking for a motivated

Customer Service Representative

to join our team in

Edmonton, Alberta

. As the Customer Service Representative, you will drive new sources of revenue for the Service department, through selling service agreements and effectively managing customer relationships.

Essential Duties & Responsibilities

As the Customer Service Representative, your key responsibilities will include:


Drive new Service and Parts revenue within assigned territory Meet sales targets by adding accounts to maintenance programs and establishing maintenance plans for customers Maintain customer satisfaction and retention for assigned accounts Build and maintain relationships with key customer personnel Conduct regular customer site visits and meet with new prospective customers Produce leads and opportunities for all Leavitt Machinery business units Track leads and maintain accurate records in the CRM

Required Skills & Qualifications

The ideal candidate will possess the following skills, knowledge, and competencies:


At least 2 years of B2B outside sales experience Post-secondary degree or diploma in business, operations management or sales is a strong asset Strong proficiency with MS Office Suite (Word, Excel, Outlook) and experience using a CRM A customer service mindset and excellent verbal and written communication skills Professional and confident when speaking to contacts and customers on the phone Highly motivated to achieve results and a track record of success in sales Ability to thrive in a fast-paced and dynamic work environment Valid driver's license

Benefits & Perks

Leavitt Machinery Canada is proud to offer competitive compensation and flexible benefits coverage for all eligible employees, including an employer matching RRSP plan:


Company paid medical health care plan for you and your dependents Dental plan, vision plan, and prescription drug coverage Annual health care spending account Life insurance, disability insurance, and travel insurance - 100% employer paid Sick leave plan - 100% employer paid Employee assistance programs RRSP matching Company vehicle Company cell phone and laptop Ongoing professional development opportunities

The base pay range for this role is: $45,000 to $50,000 base salary (depending on experience), plus uncapped commission. OTE in the first year is approximately $100,000.



This is a

hybrid

role based in

Edmonton, Alberta

.



Leavitt Machinery & Venturis would like to thank all applicants for their interest, however, only qualified applicants will be contacted by Talent Acquisition for an interview. We are an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, religion, sex, national origin, disability status, veteran status, age, sexual orientation, gender identity, or any other characteristic protected by law.



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