Job Description

Candidates who love building solid customer relationships will be interested in Robert Half\'s new Customer Service Representative position. Are you an articulate, highly-skilled candidate? You could find an excellent career opportunity in this Customer Service Representative position. If you\'re looking for work in Concord, Ontario and can work a long-term contract / temporary position, this could be the Customer Service Representative opportunity for you! If you want to work in a dynamic, rapidly-changing call center, this could be the job for you!

What you get to do every day

- Give exceptional customer service in a timely fashion

- Field and send out send written business correspondence

- Handle incoming telephone calls

- You will likely support business development and client referral goals by actively cross-selling and referring customers
- Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers

- Expertise in customer service

- Solid understanding of Call Center Customer Service

- Excellent customer service and office administrative skills

- Supportive, positive attitude with a professional demeanour applied to all tasks

- Excellent computer skills

- Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

- Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity

- Strong communication and interpersonal skills (verbal, written, and listening)

- 1+ years of past relevant experience

- Hands-on knowledge of Microsoft Office Suite

- No stranger to performing extensive research to resolve complex customer inquiries

If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!

Robert Half is the world\'s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. All applicants applying for Canadian job openings must be authorized to work in Canada.

\xc2\xa9 2023 Robert Half. By clicking \xe2\x80\x9cApply Now,\xe2\x80\x9d you\'re agreeing to Robert Half\'s Terms of Use.

Robert Half

Robert Half est la premi\xc3\xa8re et la plus grande firme de solutions de gestion des talents sp\xc3\xa9cialis\xc3\xa9es au monde, qui met en relation des chercheurs d\'emploi hautement qualifi\xc3\xa9s avec des opportunit\xc3\xa9s au sein de grandes entreprises. Nous offrons...

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