Inland Steel Products is a family owned and operated company for over 55 years. As a founding member of the Canadian Association of Recycling Industries we are committed to creating a cleaner, healthier environment. As a family owned business we are looking for a Customer Service Representative that understands the importance of taking care of our customers. Schedule: Monday to Friday, 8:00 am to 5:00 pm
We provide:
A supportive workplace that fosters professional growth
Competitive wages and benefits
A safety focused workplace
A family like atmosphere
Position Duties
Operating out of your own state of the art scale office, facilitate the customer experience from start to finish.
Ensuring the timeliness of scale flow and customer satisfaction
Creating scale tickets through specialized software
Entering weights and prices into management system
Communicate with other scales and operational teams on incoming customers and pertinent information
Perform housekeeping to ensure work area cleanliness
Answer phones, transfer calls in a professional competent manner,
Perform variety of opening and closing duties including cash in and out.
Qualifications
Experience in the customer service industry and cash handling.
What it takes to succeed in this position?
Proficient with Microsoft Office
A high level of accountability
Knowledge of proper cash handling procedures
Thank you to all applicants that apply. We will do our best to reach out to all applicants.
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