Customer Service Oriented Medical Assistant

Toronto, ON, CA, Canada

Job Description

Position: Medical Assistant



Reporting To: Clinic Nurse Manager/Dermatologist



We are seeking a

dedicated and personable Medical Assistant

to join our fast-paced and growing

cosmetic dermatology clinic

. The ideal candidate is enthusiastic, highly organized, and passionate about

providing exceptional patient care and supporting clinic flow

in a dynamic and detail-oriented environment.

Key Responsibilities:



Greet patients warmly and ensure a positive, professional experience from check-in to check-out Support the flow of the clinic by preparing rooms, assisting with procedures, and keeping schedules on track Assist the dermatologist with patient intake, documentation, and treatment setup Provide pre- and post-care instructions for aesthetic procedures Ensure all clinical areas are stocked, clean, and ready for use Respond to patient inquiries via phone or email with clarity and empathy Maintain patient confidentiality and comply with healthcare regulations Occasionally assist with social media content or clinic promotions

Qualifications:



Previous experience in a medical office or cosmetic dermatology setting is preferred Strong interpersonal and communication skills Exceptional customer service and a patient-first mindset Ability to multitask and stay organized in a busy environment Comfortable with computers and electronic medical record (EMR) systems Certification in Medical Assisting or equivalent experience is a plus
Office Tasks

Helps in booking appointments, faxing, putting away supplies, calling patients when late, turning on laser machines Performing general clerical duties (e.g. fax referrals) Ensures all patient care areas are adequately stocked with unexpired supplies and medications Answering the phones Helps in the management of clinic social media Other duties as assigned Position requires full range of body motion as well as manual and finger dexterity and eye-hand coordination. Position may involve sitting, twisting, standing for prolonged periods, walking and bending forward. Employee will occasionally be asked to lift and carry items weighing up to 30 pounds. Normal visual acuity and hearing are required. Employee may work irregular hours.
If you're someone who thrives in a professional yet welcoming environment and enjoys helping patients look and feel their best, we'd love to meet you!

Job Type: Full-time

Pay: $50,000.00-$62,000.00 per year

Additional pay:

Bonus pay
Benefits:

Company events Dental care Extended health care Paid time off Store discount
Schedule:

Monday to Friday
Ability to commute/relocate:

Toronto, ON M5R 2H8: reliably commute or plan to relocate before starting work (required)
Work Location: In person

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Job Detail

  • Job Id
    JD2414719
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Toronto, ON, CA, Canada
  • Education
    Not mentioned