Job Description

Company Overview

RIMS Transport is a privately owned transportation company in Hamilton, dedicated to providing exceptional logistics and transportation services. Our commitment to customer satisfaction and operational excellence drives us to seek talented individuals who share our passion for service.

Summary

As a Customer Service Representative at RIMS Transport, you will play a vital role in ensuring our clients receive top-notch support and assistance. This position is essential for maintaining our reputation as a leader in the transportation industry.

Responsibilities

Ensure that all orders and order information/required details are received and inputted in an organized and efficient manner Providing general support for the operations team Communicate effectively with all levels of the organization Identifying and resolving any inconsistencies with the order information

Requirements

Proven experience in a customer service role, preferably within the transportation industry. Strong communication skills (written and verbal) Experience with TMW Software Excellent administrative and data entry skills Good computer skills Ability to work independently High attention to detail Able to work in a fast-paced environment
If you are passionate about delivering outstanding customer service and want to be part of a dynamic team at RIMS Transport, we invite you to apply today!

Job Types: Full-time, Permanent

Pay: $40,000.00-$45,000.00 per year

Benefits:

Dental care Extended health care Life insurance On-site parking
Schedule:

Day shift Monday to Friday
Work Location: In person