Customer Service Clerk

Moncton, NB, CA, Canada

Job Description

Work Term: Permanent Work Language: Bilingual Hours: 30 hours per week Education: Bachelor's degree Experience: 1 year to less than 2 years or equivalent experience

Work setting

----------------
Consulting firm Professional association or organization

Tasks

---------
Develop communication strategies Evaluate communication strategies and programs Implement communication strategies and programs Act as spokesperson for an organization Advise clients on advertising or sales promotion strategies Answer written and oral inquiries Assist in the preparation of brochures, reports, newsletters and other material Conduct public opinion and attitude surveys Gather, research and prepare communications material Initiate and maintain contact with the media Address customers' complaints or concerns Answer inquiries and provide information to customers Arrange for billing for services Arrange for refunds and credits Explain the type and cost of services offered Issue receipts and other forms Order office supplies and maintain inventory Perform general office duties Receive and log complaints Receive credit and employment applications Receive payments Maintain and manage digital database Consult with clients after sale to provide ongoing support

Computer and technology knowledge

-------------------------------------
Dictaphone MS Excel MS Outlook MS Windows MS Word Adobe Photoshop MS PowerPoint MS Office Social Media Google Drive LinkedIn

Area of specialization

--------------------------
Communications Digital media

Security and safety

-----------------------
Reference required

Work conditions and physical capabilities

---------------------------------------------
Attention to detail Overtime required Work under pressure Hand-eye co-ordination Repetitive tasks Standing for extended periods

Own tools/equipment

-----------------------
Cellular phone

Personal suitability

------------------------
Punctuality Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Organized Reliability Team player Initiative Judgement Ability to multitask Dependability Honesty Quick learner

Screening questions

-----------------------
Are you available for shift or on-call work? Do you have previous experience in this field of employment? What is the highest level of study you have completed?

Other benefits

------------------
Free parking available * Learning/training paid by employer

Beware of fraud agents! do not pay money to get a job

MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Related Jobs

Job Detail

  • Job Id
    JD2379395
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Moncton, NB, CA, Canada
  • Education
    Not mentioned