Job Description

Job Number:
J0325-0287
Posting Date:
September 18, 2025
Closing Date:
September 26, 2025
Job Title:
Senior Public Service Assistant
Branch/Department:
Malvern
Division:
Branch Operations & Customer Experience
Employment Type:
Temporary Full Time
# of Open Positions:
1
Work Schedule (Week1):
Monday: 12:30 pm - 8:30 pm

Tuesday: Off

Wednesday: 9:00 am - 5:00 pm

Thursday: 12:45 pm - 8:45 pm

Friday: 9:00 am - 5:00 pm

Saturday: 9:15 am - 5:15 pm

Sunday: Off

Work Schedule (Week2):
Monday: 12:30 pm - 8:30 pm

Tuesday: Off

Wednesday: 9:00 am - 5:00 pm

Thursday: 12:45 pm - 8:45 pm

Friday: 9:00 am - 5:00 pm

Saturday: Off

Sunday: Off

Salary:
$57,184.40 - $64,591.80

Specific Position Information:

The successful applicant will be required to provide a current Vulnerable Sector Police Reference Check.

Expected End Date:

For approximately six (6) months.

Hours per week and Schedule of Work (Hours and Schedule of work are subject to change in accordance with Article 19):

35 hours per week. Evenings and Saturdays required.

Plus seven [7] variable hours.

Job Summary:

To provide customer service and administer the shelving and shelf-reading activities in a branch.

Duties:

Under the general direction of the designated supervisor and working within a team structure, this position is responsible for:

Leadership Functions:

shelving and shelf-reading activities in the branch participating in the selection and training of Pages; setting performance objectives and monitoring performance ensuring staff are aware of and comply with established policies, procedures and practices, including health and safety assist in planning and scheduling of work

Service Functions:

performing circulation functions including materials processing interpreting and implementing circulation policies communicating services, policies and procedures to customers providing basic information services conducting programs performing database maintenance functions maintaining petty cash funds for expenditures performing various branch support duties such as preparing daily timetables, typing documents, recording statistics

Qualifications:

Secondary School Graduation Diploma plus two (2) years' related experience or an equivalent combination of education, training and experience Understanding and appreciation of the philosophy of public service to all, in accordance with human rights legislation and the principles of equity and access in the delivery of library service Good communication, interpersonal, organizational, and customer service skills Knowledge of library procedures Ability to supervise and to do work requiring accuracy, skill and thoroughness Ability to provide basic information services Ability to interpret and implement circulation policies Ability to use judgement and common sense Ability to conduct programs Ability to work as part of a team





The Toronto Public Library does not ask for a credit card, banking information, or social insurance number during the recruitment process. Do not respond to emails or requests for information about jobs at TPL that are not sent from an @tpl.ca address.





ACCOMMODATION:

We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.





APPLICATION PROCESS:

Toronto Public Library (TPL) invites applications from all qualified individuals. The Library is committed to equal opportunity, diversity in the workplace, equity and reconciliation, and welcomes applications from Indigenous people, Black and racialized groups, people with disabilities, 2SLGBTQ+ people and women.





All applicants must be legally entitled to work in Canada. Toronto Public Library (TPL) will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily. As we send time sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any background information provided be misleading, inaccurate or incorrect, Toronto Public Library (TPL) reserves the right to discontinue with the consideration of your application.