Job Description

Customer Service Associate/Loader
Banner:

RONA

Entity:

RONA - 41520 - Beloeil

City:

Beloeil

Province:

Quebec

Job Status:

Full Time

Job Category:

Frontend

Closing Date:

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At Lowe's Canada, over 26,000 employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service more than 450 corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our Lowe's, RONA, Reno-Depot, and Dick's Lumber banners are always looking for dedicated associates to help meet the needs of all DIYers and contractors.

You've got the talent? We've got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You'll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So if you're looking to do what you love, and to grow and evolve within our family-one of the best employers in Canada according to a recent Forbes survey-we could be perfect for each other.

Our expectations:

The primary function of the Customer Service Associate (CSA) / Loader is to assist customers with all of their shopping needs. The CSA/Loader is responsible for providing excellent customer service by responding to customer inquiries and helping customers with locating, selecting, carrying, and loading merchandise along with responding to requests for assistance throughout the store. This includes supporting checkout functions and other customer services as needed. This position requires morning, afternoon, and evening availability any day of the week.

Your role:

Prepare quick-load items, replenish shelves, and use Power Equipment as needed
Maintain a safe and secure work environment by conducting daily safety reviews, noting hazards, keeping store areas clean and organized, and monitoring for potential theft or security risks
Complete all other duties as assigned

The qualifications we are looking for:

At least 6 months of experience using a computer (including inputting, accessing, modifying, or outputting information)
At least 6 months of experience using a handheld device (e.g., mobile phone, LRT gun, PalmPilot, tablet, iPod) to enter, access, and output information
At least 6 months of retail experience as a loader at other home improvement or hardware retailers
At least 6 months of experience working in any department at a Lowe's Canada retail store
At least 6 months of retail merchandising experience, including performing Zone Recovery, stocking, downstocking, facing/fronting product, pricing, maintaining signage, and housekeeping
At least 6 months of experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles
Ability to lift 26-50 pounds without assistance many times a day, as well as 51-75 pounds without assistance daily and 76-100 pounds with assistance daily
Ability to perform under difficult work conditions such as in extreme cold, heat, inclement weather, heights, or while being exposed to constant/intermittent sounds (if applicable)

Your benefits of working for Lowe's Canada:

An inclusive and safe working environment
Promotion of work-life balance
A company discount on store merchandise, plus exclusive employee discounts
Benefits: insurance (certain conditions apply), annual salary review, etc.
Opportunities for advancement within the company
A continuous learning culture with a comprehensive training program for all new hires
A student incentive program
And much more!

The masculine generic is used without discrimination and only in order to simplify the text. Lowe's Canada is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other status protected by law.

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RONA inc.

Created in 1939, RONA is a part of the Lowe's Canada family of banners. Spanning the entire country, its vast network more than 375 stores includes both corporate stores and independent affiliated dealers. Working at Lowe's Canada means being...