Customer Service Associate
Steady Brook, NL, Canada
Job Description
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JOB TITLE: Customer Service Associate Position Overview North Atlantic is seeking Customer Service Associates for the Steady Brook North Atlantic Gas Bar. The Customer Service Associate is responsible for performing all cashier, stocking, cleaning, and customer service duties in a manner that will develop good customer relations, build store sales, maximize profits, and protect store assets. We want go-getters who represent exactly what North Atlantic is all about - friendly service with that extra something special. Duties and Responsibilities:
- Serve as the lead point of contact for all customer account management matters including wholesale customers
- Greet customers as they enter the store, Be Friendly and Helpful, Provide Prompt, Courteous Service, and thank our Customers
- Set an example to other associates for excellent customer service
- Handle customer complaints professionally and respectfully
- Maintain property and equipment to ensure customers have a safe and pleasant shopping environment
- Maintain excellent customer service by cooperating and communicating professionally with other associates
- Efficiently ring up all sales on a cash register properly and accurately, handle money, checks, and other types of payment received for products sold per process/policy
- Correct or report unsafe working conditions to the Store Manager, and report any accidents immediately
- Efficiently perform multi-function operation of point of sale systems and lottery terminal
- Efficiently operate additional store equipment a required
- Clean and dust counters and shelves
- Stock merchandise on the shelves and fixture
- Stock the coolers and freezers
- Make coffee and maintain slushie product and equipment
- Sweep and mop the floors
- Clean and maintain the restrooms
- Empty the trash
- Stock windshield service centers
- Complete various other jobs as assigned by the store manager and/or assistant manager
- Follow daily gasoline procedures including accurate stick readings and spill procedures
- Experience in retail sales preferred
- Honest and friendly
- Ability to be at work on time as scheduled
- Ability to communicate (orally and in writing) in English
- Work with a minimum direction and periodic supervision
- At all times work as an effective associate
- Ability to be exposed to cold or warm temperature extremes performing occasional work in a walk-in cooler and/or freezer and outdoors
- Ability to stand and/or walk for an entire shift
- Ability to occasionally lift and/or carry up to 30 pounds from ground to overhead (i.e., assisting in stocking/maintaining inventory levels)
- Ability to occasionally lift and/or carry up to 50 pounds from ground to waist (i.e., to replenish slushie syrups)
- Ability to bend and twist at waist
- Ability to grasp, reach and manipulate objects with hands for entire shift. (This handwork requires eye- hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs)
- Ability to operate a cash register
- Be exposed to occasional noise
- Ability to stoop, kneel, and squat
- Able to reach overhead for objects
- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- On call
- Weekend availability
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Job Detail
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Job IdJD2154244
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSteady Brook, NL, Canada
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EducationNot mentioned