Job Description

We are currently looking for a Customer Service Associate to join our already enthusiastic and close-knit team as a career opportunity. This person will be the first point of contact for our walk-in customers. Ridge Cedar Ltd customizes interior and exterior wood products from locally sourced wood. Making our company unique and like no other. If you enjoy a faced paced, supportive and rewarding environment, Ridge Cedar is the opportunity you are looking for.

The duties and responsibilities include serving walk in customers needs, dealing with customer service inquiries, generating leads and develop into new customers, and identifying and assessing customer needs to achieve satisfaction, maintaining a positive, empathetic, and professional attitude towards customers all at times, responding promptly to customer inquires, communicating with customers through in store visit, on line encounters including social media, phone calls, text messages email, processing orders, quotes and requests, communicating, and coordinating with colleagues as necessary. Loading customers orders that are complete and keeping our showroom in top shape.

Qualities: proficient in social media, strong customer service skills, ability to communicate clearly with the customer, positive attitude, patient, be quick to learn our products and services and the confidence to talk about them in detail are key customer attributes, creative problem solving abilities

Requirements: high school diploma, general education degree or equivalent, ability to stay calm in all situations, proficient with technology, positive social skills, have a outgoing personality, ability to lift 80 to 100 lbs, be able to go out in all weather conditions

If you are looking for a rewarding job working with a great team and great atmosphere, please apply by sending your cover letter and resume to Stacy at Stacym_ridgecedar@hotmail.com

Job Type: Full-time

Pay: $17.00-$18.00 per hour

Benefits:

Dental care Extended health care Paid time off
Education:

Secondary School (preferred)
Experience:

Call center: 1 year (preferred) Customer service: 1 year (preferred)
Work Location: In person