Job Description

Customer Service Associate

Overview:

We are seeking a reliable and customer-oriented Customer Service Associate to join our growing team. As a Customer Service Associate, you will be responsible for providing exceptional service to our customers and ensuring that vehicles are processed in a timely and safe manner. If you have a passion for customer service and enjoy working in a fast-paced environment, we would love to hear from you.

About Us:

Revive Car Wash is a Canadian owned and operated car wash company. We are entrepreneurial at heart with a passion for serving the local community. Our goal is to be the best small part of our customers day by providing an exceptional car wash experience. We do this by supporting the growth of our team members and promoting a culture of excellence while maintaining a focus on community involvement and environmental sustainability.

If you are passionate about providing excellent customer service and take pride in delivering clean vehicles to satisfied customers, we encourage you to apply for the position of Customer Service Associate.

Duties:

- Greet customers in a friendly and professional manner

- Assist customers with selecting the appropriate car wash package

- Regular cleanings of car wash equipment, floors, walls, and parking lot

- Operate car wash equipment and machinery

- Perform pre-wash inspections to identify any damages or special requirements

- Ensure safe operation of car wash equipment

- Handle customer inquiries, complaints, and requests promptly and professionally

Experience:

- Previous experience in a customer service role is preferred

- Knowledge of car wash equipment and procedures is a plus

- Ability to work efficiently in a fast-paced environment

- Strong attention to detail and ability to deliver high-quality results

- Excellent communication and interpersonal skills

- Experience working with hand tools is a plus

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.

Job Types:

- Part-time

Salary:

- $16.55-$19.00 per hour

Expected hours:

- Less than 30 hours per week

Benefits:

- On-site parking

- Opportunities for career advancement and professional development

Flexible Language Requirement:

- French not required

Schedule:

- 4.5 hour shifts

- Afternoon shift

- Morning shift

- Overtime

Supplemental Pay Types:

- Bonus pay

- Overtime pay

License/Certification:

- Driving License (preferred)

Work Location:

- In person

Work Requirements:

- Steel Toe Footwear

Job Types: Part-time, Permanent

Pay: $16.55-$19.00 per hour

Expected hours: No more than 20 per week

Additional pay:

Bonus pay
Benefits:

Company events Flexible schedule On-site parking Wellness program
Flexible language requirement:

French not required
Schedule:

Evening shift Morning shift Weekends as needed
Education:

Secondary School (preferred)
Work Location: In person