Customer Service Assistant

Whitehorse, YT, CA, Canada

Job Description

Education: Secondary (high) school graduation certificate Experience: 1 year to less than 2 years

Work setting

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Business sector

Tasks

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Answer written and oral inquiries Address customers' complaints or concerns Answer inquiries and provide information to customers Arrange for refunds and credits Explain the type and cost of services offered Issue receipts and other forms Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services. Order office supplies and maintain inventory Perform general office duties Receive payments Sell merchandise Accept cash, cheque, credit card or automatic debit payment

Computer and technology knowledge

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MS Excel MS Windows MS Word MS Office Quick Books

Transportation/travel information

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Own transportation Own vehicle Valid driver's licence

Work conditions and physical capabilities

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Attention to detail Work under pressure Bending, crouching, kneeling Handling heavy loads Walking Work Term: Permanent Work Language: English * Hours: 35 to 40 hours per week

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Job Detail

  • Job Id
    JD3098933
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Whitehorse, YT, CA, Canada
  • Education
    Not mentioned