Job Description

Mail Order Mystery is looking for a team member to assist with customer service and seasonal hiring. The role involves responding to customer queries by email and phone as well as reviewing resumes and interviewing potential seasonal employees. The ideal candidate will have excellent communication skills as well as experience with hiring. Mail Order Mystery team members are empathetic, professional, efficient, detail-oriented and proactive problem solvers.

The role may also include support in other departments, and include responsibilities such as assembling various items for our mystery packages, stocking work spaces and assisting with shipping tasks.

Qualifications:

Customer-facing customer service experience Hiring or recruitment experience Experience with computer programs such as Slack, Gorgias, Google Workspace
If you are interested in joining the Mail Order Mystery team, send us a resume and cover letter. Please include the words "time travel" somewhere in your letter.

Position type: Full-time, Permanent

Schedule: 5 shifts per week. Weekend availability may be required.

Pay: Starting at $19.50 / hour

About us: Mail Order Mystery is a company that sends mystery story experiences to kids through the mail. Each mystery unfolds through a series of personalized letters containing objects and clues: aged pirate maps, keys, newspaper articles, wax-sealed missions, and more.

Mail Order Mystery is located in an informal office near Jane and Alliance. You can learn more about us at mailordermystery.com.

Job Types: Full-time, Permanent

Pay: $19.50 per hour

Expected hours: 8 per week

Benefits:

Casual dress On-site parking
Work Location: In person