Job Description

Dick's Lumber in Burnaby is looking for a energetic, customer service driven individual to join our team in Customer Service and Counter Sales who is Fluent in English & Mandarin

ACCOUNTABILITIES:

Offer exceptional customer service, focusing on fostering customer loyalty and growing assigned account sales. Use strong product knowledge to enhance the "valued added" component of the sales transaction by anticipating customer requirements, recommending additional products and working to maximize the sales opportunity through up-selling. Assist customers by offering advice and information on different products. Perform multiple transactions at once. Present a professional sales image to the customer at all times. Provide assistance and follows up with customer inquiries in a timely manner. Perform other job-related duties as required (such as stocking shelves, housekeeping etc)

QUALIFICATIONS:

Effective selling and relationship building skills. Ability to grow and develop contractor business by participating in store initiatives. Fluent in English and

Punjabi or Hindi

with excellent listening, communication and interpersonal skills and able to assess customer requirements and make product recommendations. Detail oriented with strong organizational skills. Professional, courteous and punctual with a focus on customer service. Ability to multi-task, prioritize and work efficiently with minimal supervision. Manual dexterity and the ability to lift up to 25kgs. Must have a positive attitude and be a team player. Basic and current knowledge of the building code would be an asset. Experience and knowledge in this or a related industry is an asset.
Job Type: Full-time

Pay: $20.00-$25.00 per hour

Experience:

sales: 1 year (required) Customer service: 1 year (required)
Language:

Punjabi or Hindi (required)
Work Location: In person