Customer Service Agent

Masset, BC, Canada

Job Description


Do you enjoy the aviation industry and are looking for a leadership opportunity? Are you passionate about aviation and looking to grow your career? If you\'ve answered yes, we\'d love to hear from you!

Executive Aviation is looking for Part time and Seasonal Customer Service Agents to work at the Masset Airport (ZMT) to support our summer fishing lodge operations! We are looking for people with great customer service, who have flexible availability and who love working in the tourism industry. We offer a great training program! The successful applicant(s) may also be eligible for a continuing part time job in our ZMT Pacific Coastal Operation.

What do we offer?

Executive Aviation is proud to have very progressive wage ranges with lots of earning potential. We have fantastic flight benefits with the airlines that we support. We want to see you grow and reach your goals! The sky\'s the limit with Executive Aviation.

$22/hr ($18/hr base + $4/hr summer bonus)

Responsibilities

  • Greeting passengers
  • Following airline specific check-in policies and procedures
  • Have proper security clearances
  • Provide pre-flight first class or priority seating grooming for the flight
  • Manage passenger boarding as per airline procedures
  • Understanding flight document requirements and carry-on allowances
  • Positively working with airline crew
  • Kindly enforce airline and airport policies and procedures to passengers
  • In some cases, learn how to bridge an airplane
  • Other duties as assigned
Qualifications
  • At least 2 years in customer service role is considered an asset
  • Previous airport experience would be considered an asset
  • Flexible availability to work shift work which includes early mornings, days, late evenings, weekends and/or holidays
  • Strong communication skills
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We do our best to accommodate everyone\'s availability, however our schedule is determined by the airline\'s flight schedule. In Masset, our operation is 24/7/365. We have shifts between the hours of 0800-2000. Please note, these hours can change at the airline\'s discretions.
Knowing this, would you have open or full flexibility?*

This position requires you to obtain a Restricted Area Identification Card (RAIC), which involves a full background check, would you pass this background check?* Yes No

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How many years of Customer Service experience do you have?* More than 1 year Less than 1 year

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Executive Aviation

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Job Detail

  • Job Id
    JD2207588
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Masset, BC, Canada
  • Education
    Not mentioned