Job Description

Job Overview

The ServiceOntario Office in Fonthill/Thorold is hiring for full time and part time positions.

This is a private office and therefore is not a government position. No benefits or pension are available at this time.

Please indicate in your resume and cover letter if you have prior experience at ServiceOntario, working for a car dealership, fleet experience or experience working with motor vehicle registration.

The successful candidate will be a front facing customer service representative, operating a computer at the office and serving the general public. You will be processing Driver, Vehicle, Health Card, Photo Identity Card and Accessible Parking Permit Transactions. Some examples of transactions can include renewing drivers licenses and Health Cards, registering motor vehicles, issuing licence plates and vehicle permits, and issuing accessible parking permits. You will also provide customers with general information and policy support. The position also may require routine cleaning and other small tasks as required to support the operation of the office.

ELIGIBILITY REQUIREMENTS

-Must be 18 years of age or older

-Must be able to arrive to work on time

-Pass a security background screening

-Can operate a computer, type and use data entry programs

-The ability to learn quickly in a high volume, fast paced environment

-The ability to maintain a binder of notes in an organized manner

-The ability to complete online training from home

JOB DETAILS

Starting Wage: $19.50

Hours: The position will have varying hours that are required depending on the position.

To qualify for this position, you MUST:

For FT: Be able to work a minimum of 2-3 Saturday's per month (9am to 12 noon)

For PT: Be able to work a minimum of 3 Saturday's per month (9am to 12 noon)

Regular Hours of Operation: M - F: 9-5, SAT 9-12.

ADDITIONAL DETAILS

The successful candidate will possess qualities that include excellent customer service, compassion, speed and efficiency, as well as a positive work mentality.

There is currently no deadline for this job posting. The posting may close at any time.

It is recommended to submit a cover letter with your application. Please indicate in your cover letter if you have any customer service experience and any other relevant information that may be useful in the hiring process. Please keep this letter to one page only, in addition to your resume.

IMPORTANT: Please indicate in your cover letter if you can speak additional languages and how you think your second language could assist you in this role.

Job Types: Full-time, Part-time

Pay: From $19.50 per hour

Work Location: In person