Customer Service Agent
Bedford, NS, Canada
Job Description
- Education: Secondary (high) school graduation certificate
- Experience: 7 months to less than 1 year
Tasks
Access and process information Address customers\' complaints or concerns Answer inquiries and provide information to customers Arrange for billing for services Arrange for refunds and credits Explain the type and cost of services offered Issue receipts and other forms Maintain records and statistics Receive and log complaints Receive payments Answer written and oral inquiries Gather, research and prepare communications material Conduct public opinion and attitude surveysComputer and technology knowledge
Internet MS Excel MS Outlook MS Windows MS WordPersonal suitability
Client focus Organized Work Term: Permanent Work Language: English Hours: 30 to 40 hours per week
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Job Detail
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Job IdJD2164189
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBedford, NS, Canada
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EducationNot mentioned