Education: Secondary (high) school graduation certificate
Experience: Will train
Tasks
--------- Address customers' complaints or concerns
Answer inquiries and provide information to customers
Arrange for billing for services
Explain the type and cost of services offered
Issue receipts and other forms
Maintain records and statistics
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
Perform general office duties
Receive and log complaints
Receive payments
Computer and technology knowledge
------------------------------------- Database software
Internet
MS Excel
MS Outlook
Work conditions and physical capabilities
--------------------------------------------- Attention to detail
Fast-paced environment
Work under pressure
Repetitive tasks
Standing for extended periods
Walking
Financial benefits
---------------------- Bonus
Commission
Other benefits
------------------ Other benefits
Work Term: Permanent
Work Language: Bilingual
* Hours: 40 hours per week
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