Job Description

About Us

At Imagica, we transform events into unforgettable experiences. From high-end photo and video booths to full event activations, our work shows up at galas, corporate functions, weddings, and brand activations across the GTA. With over 25 years of experience in events, we know what it takes to create experiences that people talk about long after the lights go down.

Now, we're looking for someone who's just as passionate about people and sales as we are about events.

The Role

We're hiring a

Customer Sales Representative

who can nurture warm leads, respond quickly to inquiries, and guide potential clients through the decision-making process. This isn't a cold-calling grind, it's about helping people understand why Imagica is the right choice for their event and making sure they feel confident every step of the way.

You'll be:

Responding to inbound leads, calls, and messages during the day (being available and responsive is key). Using our CRM to track leads, update info, and keep follow-ups organized. Helping clients understand the benefits of Imagica's services compared to the competition. Supporting targeted sales initiatives and campaigns when needed. Providing an overall professional, friendly, and informed client experience.

What We're Looking For

A

self-starter

who is comfortable working from home but knows how to stay on top of tasks. Someone with

strong written and verbal communication skills

. You'll be the voice of Imagica to our clients. A background in

sales or customer service

(event industry experience is a big plus). Flexible daytime availability (9am - 6pm window) to respond to inquiries when clients are planning their events. Comfortable with tech tools (CRM systems, email, online meetings). Passionate about helping clients and confident in presenting solutions.

Details

Contract role

- 20 hours per week

Pay:

$20/hour

3-month probationary period

with potential for extension Work from home (remote), with online training provided Must be based in the GTA

Why Join Imagica?

Be part of a growing company that's raising the bar for event experiences. Work with a team that values creativity, professionalism, and innovation. Opportunity to build relationships with some of the GTA's top corporate and private event clients.
If you're driven by sales, thrive in customer interactions, and want to play a role in making events extraordinary, we'd love to hear from you.

Apply with your resume and a brief cover letter telling us why this role is a fit for you.

Job Type: Part-time

Pay: $18.00-$20.00 per hour

Expected hours: 20 per week

Benefits:

Flexible schedule Work from home
Education:

Secondary School (preferred)
Experience:

Customer service: 1 year (preferred) Event Industry: 1 year (preferred) Sales: 1 year (preferred)
Language:

English at a professional level (required)
Location:

Greater Toronto Area, ON (required)
Work Location: Remote