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https://isarta.com/jobs/?utm_source=IND&job=91041

We\'re Ten Thousand Coffees (10KC) and we unlock opportunity through meaningful connections. 10KC is a talent experience platform for inclusive mentoring, connectivity and skills development that is designed for the new world of work. 200+ organizations use our all-in-one platform to connect, develop and engage their employees. Our clients include Fortune 1000s like the Royal Bank of Canada (RBC), PwC, Adidas, General Electric (GE), TELUS, Johnson & Johnson, post-secondary academic institutions across Canada, and diversity networks like Ascend and Black Professionals In Tech Network (BPTN). We have big plans to grow and are building a world-class team to help us achieve our ambitious goals! Our Marketing Team team is currently seeking a Customer Marketing Manager. Application Tips

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• Think you\'re a great fit for this role but don\'t meet 100% of the criteria listed below? Apply anyways - we\'d love to speak with you if you meet most of the requirements! 10KC is permanently remote and building a digital-first culture. We welcome applications from across Canada and the U.S.

The Role Ten Thousand Coffees (10KC) is looking for a Customer Marketing Manager who is passionate about storytelling and building a brand to continue to drive us forward in the growing talent experience space. In this role, you\'ll join a high-performing marketing team, working cross functionally with Marketing, Sales, Customer Success, and other internal teammates to design engaging programs for prospects and customers. As a 10KC Customer Marketing Manager, you will be managing all customer related programs and deliverables with the main objective of driving customer love as part of the global marketing team. You will focus on increasing brand awareness, conversion and engagement - bringing campaigns, events and new marketing programs and initiatives to life. Are you a Solution-oriented self starter, open to adjusting tactics and executing in a rapidly changing work environment? We\'re looking for an experienced and versatile marketing manager who\'s eager to do this and more. What you\'ll do

• Define and execute multichannel campaigns across the customer lifecycle, ensuring the alignment of communications and messaging in all channels
• Lead the execution of customer marketing programs from start to finish, leveraging internal support and driving cross team collaboration
• Work to bring client stories to life through the production and promotion of customer content
• Lead execution for global events (both digital and in-person) using marketing tactics to drive ROI for the business
• Coordinate with the Demand Generation and Sales team to design campaigns before and after the events to maximize attendance and engagement
• Track and measure marketing programs and optimize resources against objectives and budget
• Work cross-functionally with BDRs, Sales, Product Marketing and customer success to execute marketing plans What you\'ll bring
• 4+ years of marketing, event management, internal or product communications, and/or community building experience
• Strong project management, multitasking, and decision-making skills
• Experience with marketing automation and CRM tools (e.g. HubSpot, Marketo, etc)
• Excellent written and verbal communication skills
• Experience in a high growth startup to scaleup environment
• Experience in Enterprise or Mid Market B2B software selling to a senior buyer in Human Resources/L&D a plus Equity, Diversity & Inclusion @ 10KC

We\'re dedicated to building a diverse and inclusive community - one where employees feel a sense of belonging and are valued for their contributions and the perspectives they bring. We celebrate and support our differences. We welcome new team members who are BIPOC, LGBTQ+, and neurodiverse as a part of our team (and we\'ll continue to hire more in 2023!). We strongly encourage everyone to apply. Whatever your background, race, creed, sex, gender, orientation, religion, people with living with disabilities, and foreign-born residents - you belong here! Benefits and Perks

• Comprehensive total rewards, which may include stock options, bonuses, and commissions
• Wholesome health & dental benefits coverage
• Employee and family assistance program (support for mental health, family & relationship, child & eldercare, work & career, legal, financial, and more)
• Flexible, uncapped time off program
• ??Parental benefits program
• Employee connectivity program powered by our software
• Home office set up allowance
• Monthly fitness stipend
• Monthly internet and phone stipend
• Permanently remote in Canada and the U.S. (with options to work short-term abroad)
• Flexible working hours to suit your lifestyle and needs