Description :
At Parkland, our purpose is to Power Journeys & Energize Communities. We are a prominent independent supplier and marketer of fuel and petroleum products and a leading convenience store operator. As One Parkland team, we proudly serve diverse retail, commercial and wholesale customers across Canada, the United States, the Caribbean region, and South America. We power a growing family of locally known brands including: Ultramar, Bluewave Energy, Pipeline, Chevron, Columbia Fuels, Island Petroleum, and Sparlings Propane.
We recognize that diversity gives us an edge and inclusion propels us forward. We\xe2\x80\x99re also a passionate team of down-to-earth achievers, committed to getting our customers, colleagues and communities further, faster. As such, we welcome talented individuals that have a variety of perspectives, backgrounds, and industry experience who will contribute to the success of our One Parkland team.
Position Title: Customer Experience Representative
Team and Location: Commercial - Burnaby, BC
Minimum Starting Salary: $ 45,000 /year
Position Summary:
The Customer Experience Representative is the first point of contact for all customer inquiries into our branch via phone, email and social media. As the first point of contact you will be able to set the tone that the customer has come to expect from us, positive, friendly and helpful. Resolving customer inquiries, including assisting with sales and credit card payments you will use your strong customer service and rapport building skills to maintain a consistent positive experience for each customer! The successful applicant will be able to handle a fast paced, high volume call center environment.
Key Responsibilities:
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