Thinkific is a software platform that gives anyone, anywhere the ability to easily create, market, and sell their own online courses. We believe in impactful and innovative work: our team of 400+ Thinkers is building and expanding an incredible product that empowers creators around the globe while working collaboratively to learn, grow, and succeed together. Join us to see how we're building one of the best workplaces in Canadian tech!
We believe every candidate should have a fair, inclusive, and overall great experience when exploring a new role with Thinkific. That starts with outlining our hiring process so you know what to expect every step of the way—click here to learn more: https://thnk.cc/whattoexpect
Are you looking to create your own education programs and work with world class experts in the e-learning industry? We're looking for a Customer Education Program Manager to join us at Thinkific.
As a Customer Education Program Manager, you'll build and launch in-demand knowledge products (like guides, webinars, videos, courses, etc.) to drive new Thinkific user signups, retain customers, upsell existing customers, and ensure customer success.
You will be responsible for the end-to-end strategy of scaling our accelerator programs to drive customer adoption and retention, project management, production, marketing, and selling the knowledge products we build under the Thinkific Academy brand. Your work will be seen by tens of thousands of people, and be responsible for the success of thousands of new online education businesses!
Your goal will be to build a world-class customer education program that drives customer acquisition and retention. Here's how you'll accomplish this:
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