Job Description

We are on the lookout for

two

enthusiastic and friendly individuals to join our bustling retail team as a Customer Care Team Member. If you have a knack for making people smile and a passion for helping others, this is the perfect role for you!

Position:

Customer Care

Type:

Part-Time

Availability:

Guaranteed three 4-hour shifts per week and one 8-hour shift on Saturdays (20 hours per week total) must have availability on both Mondays and Saturdays until 5:30pm. Flexibility with other days of the week. Increased hours during holidays.

Rate:

$15.80/hour (plus tips)

What We're Looking For:

A natural people person with

a love for helping others

Excellent

communication skills

to interact with clients and team members Detail-oriented, with an

aptitude for solving problems

creatively Passionate and

eager to learn

about flower and plant care Ability to

thrive in a fast-paced environment

and juggle multiple projects with ease A

valid Manitoba driver's license

, with a clean abstract Prior

experience in customer care

positions is considered an asset

Strength and stamina

, lifting up to 50 lbs and the ability to stand for extended periods of time

What You'll Do:

Engage:

Greet every customer with a warm smile and a friendly 'hello', ensuring their shopping experience is both memorable and enjoyable. Whether it's a romantic gift or a friendly token, help our customers find exactly what they need.

Assist Clients:

Provide expert advice and answer inquiries with enthusiasm, guiding customers through our range of products. Your passion and knowledge will help them discover new favourites!

Assist Floral Designers:

Help with everyday tasks such as cleaning flowers, washing buckets, making sure the shop looks its best, etc.

Resolve & Reassure:

Address customer concerns with patience and empathy. Your solution-oriented approach will turn any challenge into an opportunity for positive engagement.

Collaborate:

Work seamlessly with your teammates to create a welcoming environment where everyone feels valued. Every interaction is a chance to make a difference, and together, we'll celebrate each success.

Why You'll Love Working with Us:

Friendly Atmosphere:

Join a team that is supportive, encouraging, and makes every day a celebration.

Growth Opportunities:

We believe in nurturing talent and offer pathways to grow within the company.

Perks:

Discounts on flowers, tips, and a fairly flexible schedule

Ready to Bloom?

If you're excited about joining our team and want to leave a lasting positive impression on our customers, we want to hear from you!

Job Type: Part-time

Pay: $15.80 per hour

Expected hours: 20 - 24 per week

Benefits:

Casual dress Flexible schedule On-site parking Store discount
Application question(s):

Are you available to work 1:30pm-5:30pm on weekdays and 9:30am-5:30pm on Saturdays?
Language:

English (required)
Licence/Certification:

Driving Licence (preferred)
Work Location: In person

Expected start date: 2025-09-02